Privacy Policy - Hana Taxi Hawaii

Privacy Policy

Effective date: January 1, 2026

HANA TAXI & TOUR INC ("we," "our," or "us") provides a taxi reservation service through this website. This Privacy Policy explains the types of personal information we collect, how we use it, and your rights.

1. Information We Collect

We collect the following information to provide the Service.

Information collected when you make a reservation:

  • Full name
  • Email address
  • Phone number
  • Flight number
  • Number of passengers
  • Luggage information
  • Pickup and drop-off locations
  • SNS contact ID (LINE / KakaoTalk — optional, for driver communication)
  • Special requests or notes

Information additionally collected when you sign in via a third-party service:

  • LINE Login: display name and profile picture provided by LINE Corporation
  • Google Login: name and email address provided by Google LLC

2. Purpose of Use

We use the personal information we collect solely for the following purposes. We do not use it for marketing or advertising purposes.

  • Processing and confirming taxi reservations
  • Arranging drivers and providing pickup service
  • Sending reservation confirmation and update emails
  • Responding to inquiries

3. Use of Third-Party Authentication Services

We use the following services for account authentication. If you use these services, the respective provider's privacy policy also applies.

4. Disclosure to Third Parties

We never sell, rent, or provide your personal information to third parties for marketing or commercial purposes. Reservation information is accessible only to the assigned driver, for the purpose of providing the service.

5. Retention Period

Reservation records are retained for five years after the service is completed. If you wish to have your account information deleted, please contact us at hanataxihawaii@gmail.com. We will respond promptly, except for information we are required to retain by law.

6. Access, Correction, and Deletion of Personal Information

You have the right to request access to, correction of, deletion of, or suspension of use of your personal information. Please contact us at hanataxihawaii@gmail.com, and we will respond within 10 business days.

7. Security Measures

We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or leakage of personal information.

8. Revisions

This Privacy Policy may be revised without prior notice. The revised policy takes effect once posted on this page. Continued use of the Service after a revision constitutes acceptance of the updated policy.

9. Contact

  • Business name: HANA TAXI & TOUR INC
  • Address: 1451 S King St. #204, Honolulu, HI 96814
  • Email: hanataxihawaii@gmail.com
  • Phone: (808) 955-2255

Hawaii Hana Taxi

Hana Taxi was founded in 2010 by 13 experienced taxi drivers to provide better taxi services to Hawaii. Since its establishment, we have been a taxi company with the best reputation for our local customers based on kindness, honesty and sincerity. Hana Taxi is located in downtown Honolulu, Oahu, Hawaii. Currently, about 40 taxis operate on a 24-hour dispatch system.

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